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DFA suspends ops in Ortigas, Calasiao offices over Covid outbreak

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MANILA – The Department of Foreign Affairs (DFA) is suspending its consular operations at its offices in Robinsons Galleria Ortigas and Robinsons Place Pangasinan from Sept. 13 to 17 after 12 of its employees tested positive for coronavirus disease 19 (Covid-19).
The agency, in an advisory on Saturday night, said all affected passport appointments during this period will be rescheduled at the soonest possible time.
Ten personnel from DFA National Capital Region Central (Ortigas) and two in Calasiao have been afflicted with Covid-19 while other staff have been identified as close contacts.
"As such, both consular offices have temporarily suspended operations to conduct thorough disinfection of its premises and to comply with the isolation and quarantine guidelines imposed by the Inter-Agency Task Force for Emerging Infectious Diseases and the Department of Health," the agency said.
It assured that affected applicants for this period will receive an email providing them the details of their alternative passport appointment.
"The Department requests the public's continued understanding as it adheres to the prescribed measures against the Covid-19 pandemic for the safety of personnel and applicants. Likewise, the Department urges applicants to only refer to the official DFA platforms for announcements and updates," it said.
For specific queries about passport application, the public may refer to the following numbers or email addresses once the consular offices reopen:
*CO Calasiao: (075)6327892 / (075)6327932; and
*CO NCR Central: (02)86310806 / (02)86310700; (PNA)

Last Modified: 2022-Apr-10 23.00.00 UTC+0800